Who We Are

Our Support Can Make Your Life Better!

At Gentle Care Solutions, we are passionate about creating meaningful change in the lives of individuals who needs special care. As a registered NDIS provider based in Melbourne, Victoria, we are dedicated to supporting NDIS participants to achieve their goals, build independence, and maintain a quality life.

We recognize that each person’s journey is unique, which is why we tailor our services to meet the individual needs, goals, and preferences of every participant. Our team of experienced support workers and coordinators provide compassionate, culturally sensitive care that makes a lasting impact.

Our Mission

We are committed to delivering high-quality, person-centred support that empowers individuals with disabilities. At Gentle Care Solutions, we believe in fostering independence, promoting dignity, and helping participants make real progress in line with their NDIS plans—all while ensuring their safety, comfort, and well-being.

Our Values

1. Compassion

We approach each person with empathy and understanding, offering support that truly reflects the care they deserve.

2. Kindness

We believe small acts of kindness can make a big difference. Through every interaction, we lead with warmth, patience, and humanity.

3. Respect

We honour the dignity, preferences, and cultural identity of every individual, ensuring their voice is always heard and respected.

4. Inclusion

We are committed to creating a diverse, inclusive space where everyone feels seen, welcomed, and supported—regardless of background or ability.

5. Integrity

We act with honesty and transparency, building trust through ethical and responsible practices.

6. Empowerment

We support individuals to build confidence, make informed choices, and take control of their own lives and futures.

Our Team

At Gentle Care Solutions, our strength lies in the expertise, compassion, and dedication of our team. With more than 10 years of experience in the disability services sector, our staff bring a wealth of knowledge and real-world insight to every aspect of care and support.

Our team includes professionals with extensive backgrounds in:

  • Supported Independent Living (SIL) management

  • Advocacy and community engagement

  • NDIS support coordination

  • Nursing, including adult intensive care, community health, and paediatric nursing.

Each member of our team is committed to delivering high-quality, person-centred support. Our diverse staff represent a variety of cultural and linguistic backgrounds, allowing us to connect with participants in meaningful ways and provide inclusive, culturally responsive care.

We are proud to work alongside individuals and their families, ensuring they feel heard, respected, and supported at every step of their NDIS journey.

How We Support You

We Assist You To Achieve Your NDIS Goals

At Gentle Care Solutions, we are dedicated to supporting you every step of the way on your NDIS journey. From helping you understand your eligibility to assisting with the implementation of your plan, our focus is to ensure you feel informed, empowered, and fully supported throughout the entire process.

Your NDIS Journey Starts Here

Navigating the National Disability Insurance Scheme (NDIS) can feel overwhelming at first—but you don’t have to do it alone. Whether you are new to the NDIS or transitioning between plans, we’re here to help make the process smooth and stress-free.

Step 1: Understanding Your Eligibility

The first step is determining whether you are eligible to access the NDIS. If you are, you’ll receive annual funding to purchase the supports you need—these supports can help you achieve goals across all areas of life, including community participation, education, employment, and overall well-being.

Step 2: Creating Your First NDIS Plan

Once your eligibility is confirmed, it’s time to create your first plan. This plan outlines your personal goals, your support needs, and the funding you will receive to work toward those goals. Your initial plan typically covers a 12-month period, giving you time to explore what works best for you.

Step 3: Putting Your Plan into Action

After your plan is approved, we’ll help you get started. Whether it’s connecting you with the right support services, coordinating care, or helping you monitor progress, our team is with you every step of the way. We also assist in preparing for your next plan review, ensuring your evolving needs are always met.

We Offer Free Consultations

To make your NDIS journey easier, Gentle Care Solutions offers free consultations to support you in preparing for your NDIS access request or plan review.

Our friendly and experienced team is here to answer your questions, explain the process clearly, and guide you through every step with confidence.